Record lists
Every CRM object has its list: Contacts, Companies, Opportunities, Tasks, and the objects your organisation added. They all sit in the menu, under Objects, and work the same way. One exception: objects created for your organisation alone have a simpler list, without saved views or CSV import.
- 1Search
- 2Table or Kanban
- 3Visible columns
- 4New record
- 5Saved views
- 6Sort by a column
Search and sort
Section titled “Search and sort”- The Search field filters the list as you type, across the records’ text fields. The / key puts the cursor there, Esc clears it.
- Click a column title to sort, a second time to reverse the order.
- The number next to the page title counts the records shown, after search and filters.
Create a record
Section titled “Create a record”Click New contact, New company… or press C. The window only asks for the essentials: the rest is filled in on the record afterwards. If a record already exists with the same value (for example the same e-mail address), creation is refused to avoid a duplicate.
To create many at once, use Import (CSV) (see Import contacts from a CSV). On the contacts list, the Suggested contacts banner also offers the people you e-mail (see Suggested contacts).
Edit without opening the record
Section titled “Edit without opening the record”Click a cell to edit it right in the table. Computed or protected fields, like the creation date, stay read-only. Click the name to open the record (see A record in detail).
A small scale next to a value means Verdict filled it in. Hover it to see its certainty and sources.
Choose the columns
Section titled “Choose the columns”The Visible columns button (the three-column icon) ticks or unticks each field and changes its order. You can also drag a column title to move it. Default columns goes back to the original layout.
Your columns and filters are remembered for you from one visit to the next: your colleagues keep their own.
Act on several records
Section titled “Act on several records”Tick rows (Shift + click to tick a whole range), or the header box to tick everything. A bar appears at the bottom of the screen:
- Edit a field: the same value is applied to every ticked record, or the field is cleared.
- Transfer: changes the records’ owner (see A record in detail).
- Archive: the records leave the lists without being deleted (see Archive, restore, delete).
- Delete: permanent, for the whole team.
The buttons shown depend on your rights on the object.