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Team link

The team link is a shared booking page, for example for your company’s website. Visitors pick a time slot where at least one participant is free; their request arrives “up for grabs” for all participants, and the first one to take it gets the meeting.

Depending on your plan; one link per team with teams Settings › Calendar and meetings › Booking › Team link The Owner and Admins set it up; participants take the requests
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  1. 1The link of the whole organization or of a team
  2. 2Turn the link on
  3. 3Copy the link
  4. 4The participants
  5. 5The options offered
Hover a number to find the area. Click the screenshot to enlarge it.
The Team link page: the Link for choice set to The whole organization, the Public link card with its toggle and Copy button, the list of participants, then Video and phone.
Section titled “Set up the link”

Open Settings › Calendar and meetings › Booking, then Team link in the Plan limits card. Other members see the page without being able to change it.

  • Link for: the link of the whole organization, or that of a team when your plan includes teams. A team’s link is created the first time you save it.
  • Public link: the toggle turns the page on; Copy copies its address.
  • Participants: for the organization’s link, tick the members who receive requests. For a team’s link, they are its members, except viewers (Edit the team to change them).
  • Video and phone: the options offered to the visitor. An option is offered on a time slot only if a free participant can provide it; the participants’ personal settings do not apply here.
  • Meeting type: name, duration, team hours, buffers, minimum notice, maximum per day (per participant), booking window and time zone, as for a personal type. Each participant keeps their own calendar.

Take a request

Section titled “Take a request”
The Meetings without a sales rep list in Today: two requests up for grabs, with the date, the type, the email, the visitor's note, whether you are free, the chosen option, and the I'll take it, Suggest other times, Send my link and Not for me buttons.

The visitor sees “Request sent”. Participants get a notification, and the request shows in Meetings without a sales rep on the Today page, where all members see it. Each request shows whether you are free at that time and the chosen option.

  • I’ll take it: the first one to click gets the meeting. The invitation is sent from their calendar, and the contact, the task and the activity are created in their name, as for a booked meeting. The button is greyed out if you cannot provide the chosen option; if you already have a meeting at that time, taking it is refused.
  • Suggest other times or Send my link: releases the request and opens a pre-filled email for the visitor. If the request comes from the chat, your time slots or your link are sent in the conversation.
  • Not for me: hides the request for you only. You get no more reminders for it, and automatic assignment skips you.

Only participants take, decline or replace a request.

The Week view of the Meetings page: your meetings, and the meetings up for grabs hatched, listed in the right column.

In Meetings, the Week view shows the requests up for grabs as hatched blocks next to your meetings.

If nobody takes the request

Section titled “If nobody takes the request”
  • After 1 hour without a taker, participants get a reminder.
  • 2 hours before the start, the meeting is given to the free participant who has the fewest that week.
  • If no participant is free, the Owner and Admins get an alert in Today.
  • A request whose time has passed without a taker expires.